Interview with Randy Pickard

Hi Randy, tell us a bit about your background:

A business friend convinced me that the two of us should start up a boutique agency to develop Websites in 1995. My career has been focused on Website development, Internet marketing and SEO ever since then.

What is your latest business venture?

I founded Exceptional Shopping Sites in 2010. Exceptional Shopping Sites is an incubator of online stores. Our introductory sites are ShoppingBasketsPlus and Course Marking. I’m also the author of the Internet Marketing Remarks blog.

Describe your approach to internet marketing:

Effective Internet marketing requires a “solution” based approach to communicating with prospects. The Mad Men-ish era tactic of interrupting  an audience for :30 with a TV commercial will fail on the Internet. Internet marketing must communicate during the few seconds that a viewer gazes upon your marketing message that you offer a solution that will benefit them.

Why it is important to you to be a part of IM Think Tank?

Networking with smart marketers is one of the best opportunities to learn how to improve  Internet marketing skills. Also, I enjoy working with marketers and business owners that are hungry to learn more about opportunities for utilizing the Internet.

What is your favorite internet tool or application?

E-mail seems to be a bit overlooked of late as social media is so in vogue. But for a commercial firm that does not have a deep bond with their customer base, e-mail marketing is often far more effective than social media marketing.

What have you been up to lately?

I’ve been redesigning packaging for large boxes to get them under three cubic feet. UPS and Fedex initiated a price increase on January 3rd.  It makes it much more expensive to ship over-sized boxes.

Share one marketing tip:

Great marketing is wasted if you don’t provide a good user experience

What is your pet peeve about the industry?

Google’s arrogant behavior toward their advertising clients

What are you excited to see come about in the future of integrated marketing?

I love the enhanced capabilities to understand the effectiveness of marketing tests and campaigns.  John Wanamaker’s sardonic quote, “half the money I spend on advertising is wasted, the trouble is, I don’t know which half” doesn’t apply to Internet marketing.

What is one of your most important resources related to business on the internet?

The tool I spend the most time with is Google Analytics. It is an amazing resource, and the price is right.

What makes your company stand out from all of the rest?

We have a unique business model for enabling our clients to become entrepreneurs

Any tips for people just getting started?

While it is appropriate to take a broad approach to learning about Internet marketing, also take a focused approach to becoming a expect in a niche area

Do you have a SEO, PPC, Social Media or Internet Marketing hero?

Jeff Bezos

What is your motto?

Always be testing.

What is the funniest or most informative tweet you ever wrote or read?

I’ll take a pass. 140 characters does not allow much room for information, but I liked Steve Martin’s “Reading other people’s Tweets, I think I’m getting the hang of it now. 9:23am: cleaning toenails.”

What profession other than your own would you like to attempt?

High school soccer coach

How can people reach you?

Email randy.pickard@shoppingbasketsplus.com

Twitter

LinkedIn

Facebook

Randy will be speaking at Think Tank Live! SEO for Business.

Interview with Ryan Evans of Rand Media Group

Ryan Evans

Think Tank Live! Topic:

Opt In and Go Social – Social Media Optimization
Connecting SEO Strategies with Social Media for Results

Hi Ryan, please describe your approach to internet marketing:
I believe that an integrated approach is the best way to leverage the internet for marketing. People get fixated on the latest and greatest technique, but building a truly successful marketing campaign usually requires executing a variety of tactics simultaneously.

Tell why it is important to you to be a part of IM Think Tank.
Online marketing is a new and rapidly evolving field and there isn’t a playbook. I can’t think of a solvent business owner who doesn’t want to understand how to leverage the internet. Learning from experts who are in the trenches is the only way to learn about this industry. IM Think Tank has put together a great group of high-caliber professionals. I’m happy to share my knowledge, but I’m just as excited to be learning from other people who are at the top of their game.

What is your pet peeve about the industry?
I hate top ten lists.
What are you excited to see come about in the future of integrated marketing?
We are at the very beginning of the most significant transformation of communication in the history of humankind, which is changing the entire business landscape. This is destroying a lot of companies and industries, but it is creating enormous opportunities.

Wow, that sounds pretty dramatic, but how is marketing changing?
Ok, maybe I was being a little dramatic. But I do believe that this change is a big deal. With the democratization of media, the distribution channels of information are not so top-down any more. People can be a consumer of information one minute, a publisher the next minute and a critic the next minute. This makes communicating a message, especially a marketing message, a lot more complex.

A company message isn’t mindlessly absorbed by the masses as much any more. A marketing message can now be ignored, ridiculed, changed or spread by the masses. Companies now need to understand how to harness this dynamic process.

Recommend a website related to business on the internet:
I’m a big fan of Twitter. Sure it can be a huge waste of time, but it doesn’t have to be. It is the only place I know where you can learn, network and promote all in one place. You can learn from the smartest people out there, network with people all over the world and build an audience.

What makes Rand Media Group stand out from all of the rest?
We don’t have salespeople and we aren’t trying to push a one-size-fits-all solution. If we can help a company then we’ll work together. If not, we’ll point them in the right direction. We turn down a lot of business, but we have great clients who refer us other great clients.

Any tips for people just getting started?
Stop looking for shortcuts. Some aspects of online marketing can be technical and people think there is a super secret computer code that will gain them riches. I think people get brainwashed by seeing too many “automated wealth-generating systems” videos on Youtube. They think that if they just discover this one secret trick, they will have it made. It doesn’t exist. Stop looking for it. Successful marketing requires thought, work, patience and usually money.

What is your motto?
To do extraordinary things, you have to do extraordinary things.

What is the best restaurant in your favorite city?
Pequod’s Pizza, Chicago IL

What inspires you creatively?
The shower.

You can find Ryan at www.RandMediaGroup.com or reach out at
Twitter: @ryanevans

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